Fulfilment Analyst

TEKsystems•Happy Valley, OR

6d•$40 - $40•Hybrid

About The Position

We're looking for a Fulfillment Analyst to play a critical role in maximizing inventory utilization, improving customer order fulfillment, and supporting strategic business decisions across global operations. In this role, you'll collaborate with Sales, Planning, Account Operations, Distribution Centers, and Supply Chain teams to ensure products reach customers efficiently while balancing inventory, profitability, and service goals. If you enjoy analyzing data, identifying trends, and partnering with stakeholders to drive results, we'd love to hear from you.

Requirements

2-4 years of professional experience in, Supply Chain, Inventory Management, Order Fulfillment, Customer Operations, or Business Analytics
Strong analytical and problem-solving capabilities
Advanced Microsoft Excel skills
Excellent written and verbal communication skills

Nice To Haves

SAP experience
Power BI experience
Apparel, Footwear, Consumer Products, or Retail industry experience
Experience working in global or international business environments
Familiarity with demand and supply planning systems
Experience collaborating across different cultures and business regions

Responsibilities

Execute and manage corporate inventory allocation rules to maximize customer fulfillment and inventory utilization.
Monitor allocation exceptions and manage override processes in accordance with company policies.
Analyze available-to-promise (ATP) results and provide clear recommendations to stakeholders.
Partner with Sales, Planning, Account Operations, and Distribution teams to improve shipping execution and customer service outcomes.
Analyze order management performance metrics.
Develop reporting, dashboards, and trend analyses that provide visibility into order book performance.
Make recommendations that improve customer coverage, profitability, and inventory management.
Identify risks, bottlenecks, and opportunities for operational improvement.
Serve as a trusted business partner to Sales Representatives, Account Service Representatives, Planning teams, and Sales Leadership.
Communicate the "why" behind allocation decisions and inventory outcomes.
Facilitate communication between Distribution Centers and business teams regarding order flow and allocation impacts.
Collaborate with regional Customer Operations teams to share best practices and improve global processes.
Create innovative solutions to complex supply chain and order management challenges.
Evaluate process improvements and assess impacts across upstream and downstream business functions.
Support quarterly shipping execution planning and operational readiness activities.
Contribute to projects that drive efficiency, accuracy, and enhanced customer satisfaction.