Fuel Clerk

Harp's Food Stores•De Soto, KS

About The Position

The Fuel Clerk provides customers and associates with a positive first impression and attentive, timely service. The role involves processing transactions in accordance with company guidelines and applicable laws, assisting with replenishment and inventory procedures, bagging purchases safely, identifying customer needs and providing appropriate services, and resolving questions or problems. The clerk is expected to emphasize safety and quality, follow company policies, and contribute to a clean, safe, and efficient customer experience. The position calls for relationship-building, dependability, integrity, and professionalism. The clerk is expected to demonstrate strong customer service, support teamwork and respectful interactions, and help advance Harps’ mission to provide value through competitive prices, product quality and freshness, friendly service, and cleanliness. The job may involve outdoor work in varied weather, indoor conditions that vary in temperature and humidity, and exposure to cleaning chemicals and certain allergens.

Requirements

High school diploma or GED equivalent preferred.
Fuel station experience preferred.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Ability to adapt to changing situations, shifting priorities, and rapid change.
Ability to interpret, understand, and follow instructions.
Ability to complete tasks in a timely manner.
Ability to move, lift, carry, and place merchandise and supplies weighing up to 40 pounds without assistance.
Ability to frequently reach overhead and below the knees and perform pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting, with or without bearing weight; occasional climbing and/or crawling may be required.
Ability to perform continuous repetitive hand and arm motions, such as grasping, gripping, and turning.
Ability to stand and/or walk continuously throughout the shift.
Ability to locate merchandise and other objects at near and far distances and verify information, often in small print.
May be exposed to varied outdoor weather and indoor variations in heat, cold, dust, and humidity.
May be exposed to cleaning solvents and other chemicals.
May be exposed to latex, eggs, nuts, soy, and wheat.
Employment may be contingent on completion and evaluation of a PEP survey, drug screen, employment reference check, criminal background check, and credit check.

Nice To Haves

High school diploma or GED equivalent.
Fuel station experience.

Responsibilities

Process customer transactions efficiently using the register system, following company guidelines and laws governing restricted transactions.
Assist with ordering, replenishment, receiving, invoicing and accounting, back-stock reclamation and returns, damages and reworks, supply use, and inventory preparation.
Bag or assist with bagging purchases, separating raw meat and toxic items and placing products appropriately to protect them during transport.
Identify customer needs and provide appropriate services, such as carry-out or parcel pick-up, while informing customers about other store services or planned events.
Define problems and use critical thinking and logic to respond to questions and resolve issues.
Follow procedures that support product and service quality and the safety of oneself and others.
Build respectful, sincere relationships with customers and associates and treat others fairly.
Follow company policies and procedures, including attendance, dress code, and maintaining a safe work environment; complete other assigned duties.
Deliver customer service in accordance with the SMILE Program and work to improve customer satisfaction.
Support teamwork and cooperation and uphold Harps’ mission and business values.