Fuel Clerk

Harps Food Stores•Farmington, MO

About The Position

The Fuel Clerk provides friendly, efficient service to customers at the fuel station, processes transactions, and helps ensure customers’ needs are met in a timely manner. The role supports the company’s goal of delivering a positive customer experience through attentive service, problem solving, safety awareness, and a welcoming first impression. The clerk also assists with replenishment and inventory activities, including ordering, receiving, invoicing, accounting, returns, damages, and inventory preparation. They may assist customers with services such as carryout or parcel pickup and inform them about other store services or planned events. The position calls for dependable, professional conduct, adherence to company policies and applicable laws, and cooperation with associates and supervisors.

Requirements

High school diploma or GED equivalent preferred.
Fuel station experience preferred.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Ability to adapt to different situations and respond flexibly to shifting priorities and rapid change.
Ability to interpret, understand, and follow instructions.
Ability to complete tasks in a timely manner.
Ability to move, lift, carry, and place merchandise and supplies weighing up to 40 pounds without assistance.
Ability to frequently reach overhead and below the knees and to push, pull, squat, kneel, bend, stoop, crouch, and twist, with or without bearing weight.
Ability to occasionally climb and/or crawl.
Ability to perform continuous repetitive motions with the hands and arms, such as grasping, gripping, and turning.
Ability to stand and/or walk continuously throughout the shift.
Ability to visually locate merchandise and other objects at near and far distances and verify information, often in small print.
May be exposed to all weather conditions and indoor variations in heat, cold, dust, and humidity.
May be exposed to cleaning solvents and other chemicals, as well as latex, eggs, nuts, soy, and wheat.
Employment may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check, criminal background check, and credit check.

Nice To Haves

Fuel station experience.

Responsibilities

Process customer purchases efficiently through the register system, following company guidelines and laws governing restricted transactions.
Assist with ordering, replenishment, receiving, invoicing, accounting, back-stock reclamation, returns, damages, reworks, supply use, and inventory preparation.
Bag or assist with bagging customer orders, separating raw meat and toxic items and placing products appropriately to protect them during transport.
Identify customer needs and provide appropriate services, such as carryout or parcel pickup, while informing customers about other store services or planned events.
Define issues and use critical thinking and logic to answer questions and solve problems.
Follow procedures that support the quality of products and services and the safety of the employee and others.
Build respectful relationships with customers and associates and provide attentive customer service in accordance with the company’s SMILE Program guidelines.
Comply with company policies and procedures, including attendance, dress code, and maintaining a safe work environment.
Complete other duties as assigned.
Work flexible hours, including evenings, weekends, and holidays, as needed.