Fuel Center Clerk

Kroger•Columbia, MO

About The Position

The Fuel Center Clerk assists customers, operates the cash register, and maintains the fuel center’s cleanliness and organization. The role includes pumping gas, completing inspections, recovering stock, preparing incident and security reports, and maintaining compliance documentation. The clerk is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety while providing customer service and following company policies and safety standards.

Requirements

Familiarity with industry or technical terms and processes.
Ability to work in a fast-paced environment.
Ability to work without direct supervision.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any related experience.
Knowledge of company policies, procedures, and organizational structure.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Pump gas.
Complete daily tours and inspections.
Fill out incident and security reports.
Clean up fuel spills and complete Fuel Spill Reports.
Recover displays and maintain department cleanliness.
Perform cashier functions.
Answer telephones.
Comply with corporate policies, safety guidelines, and standards.
Promote and follow company initiatives.
Maintain knowledge of emergency plans, numbers, and procedures.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Maintain compliance documentation.