Fuel Center Clerk

The Kroger Co. • Franklin, TN

6h

About The Position

The Fuel Center Clerk assists customers and manages the cash register while maintaining the fuel center’s cleanliness and neatness. The role includes stocking and display recovery, completing incident and security reports, maintaining compliance documentation, and demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The clerk provides customer service, pumps gas, follows safety and corporate policies, and supports customers including minors, individuals with special needs, and older adults. The position requires working cooperatively in a fast-paced, sometimes stressful environment and handling conflict constructively. Essential job functions must be performed with or without reasonable accommodation.

Requirements

• Familiarity with industry or technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Ability to work cooperatively in a sometimes stressful environment and manage conflict constructively.
• Honesty and integrity when handling customer and business information.
• Ability to follow directions and seek assistance when necessary.

Nice To Haves

• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Model Customer 1st behavior and provide and encourage excellent customer service.
• Pump gas.
• Complete daily tours and inspections.
• Complete incident and security reports.
• Clean up fuel spills and complete Fuel Spill Reports.
• Recover displays and maintain department cleanliness.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies, safety guidelines, and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plan numbers and procedures.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage, subject to eligibility and applicable plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed