FSQA Operations Manager - Corporate
About The Position
The FSQA Operations Manager is a corporate-level position responsible for leading and overseeing food safety, quality, sanitation, and laboratory programs across TH Foods manufacturing facilities. This role provides direct leadership, support, and strategic direction to site FSQA teams to ensure compliance with company policies, regulatory requirements, customer expectations, and industry best practices. The FSQA Operations Manager partners closely with Operations, Supply Chain, Engineering, and other cross-functional teams to drive continuous improvement in food safety and quality performance. Additionally, this position is responsible for ensuring laboratory capabilities, sanitation programs, and technologies effectively support business needs and operational excellence. The FSQA Operations Manager reports directly to the Corporate FSQA Manager and serves as the primary liaison between corporate FSQA strategy and plant-level execution.
Requirements
- Exceptional FSQA knowledge in a food manufacturing environment.
- High level of planning, organizing, analytical, problem solving, communication, and team facilitation skills.
- Computer literacy, orientation to detail, quick decision-making ability and a high service orientation.
- Undergraduate degree in Food Technology, Biology, Life Sciences, Chemistry, Microbiology, or equivalent.
- Minimum 8 years of directly related food industry experience, including supervisory experience.
- Ability to read, write and speak English in order to: read requests for proposals; contracts, correspond and communicate with current and prospective customers, employees, auditors and make presentations when required.
- Mental ability is required to complete business required math and formulas, ability to manage all data processing needs of the company, ability to maintain self-control during high degree of stress periods.
- At least intermediate level knowledge of MS Word, MS Excel, and MS PowerPoint.
- Dealing with customers, employees, and others in the accomplishment of the goals of the company.
Nice To Haves
- Experience with FDA and other third-party auditing entities a plus.
- HACCP, PCQI, and Food Defense certifications preferred.
- Knowledge of quality assurance / food safety concepts, practices, and procedures to handle complex tasks and give experienced guidance to others.
Responsibilities
- Partners with the Corporate FSQA Manager to ensure FSQA programs and processes are compliant and up to date per food manufacturing requirements.
- Ensure Food Safety programs are aligned with regulatory requirements and current SQF standards. If there are unique Customer requirements, ensure these are considered in program design.
- Champion quality standards and quality policies (such as HACCP and internal auditing), with skills and ability to execute against requirements.
- Bring leadership and reliability to Sanitation Programs (including MSS, verification and validation of cleaning, and plant environmental program).
- Bring leadership and consistency to plant level continuous improvement efforts, to support operational plans.
- Create the development of problem-solving techniques and corrective action planning with manufacturing functions. This includes standardization of documentation and reporting.
- Oversee the FSQA metrics and trends for the plants to determine quality performance.
- Monitor reporting and trending in order to communicate results to the organization, in partnership with the Corporate FSQA Manager.
- Responsible for developing improvement initiatives, and report out progress.
- Provide coaching and mentoring for the plant FSQA function, taking responsibility for the functions performance management and development.
- Execute regular coaching sessions with direct reports to leverage potential and improve performance.
- Collaborate with all stakeholders to improve performance of production lines, with a key focus on quality and sanitation.
- Assists with all aspects of new product development, production trials, test sampling and production test runs of new materials and finished products as needed.
- Adhere to personnel safety policies and procedures as well as promoting personnel safety to direct and indirect reports.
- Design effective Quality and Food Safety training for all levels of the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
