FSQA Manager

Daily's•South Salt Lake, UT

3d•Onsite

About The Position

The FSQA Manager is responsible for leading the Food Safety and Quality Assurance team and maintaining a strong partnership with Operations to ensure alignment on food safety and quality goals. This role oversees the development, implementation, communication, and training of all FSQA policies and procedures, including GMPs, SQF, SSOPs, QA protocols, and food safety programs. The manager ensures regulatory compliance with USDA standards and is the principal liaison between the plant and USDA. This role manages customer complaint resolution and leads preparation for third-party audits. Additional responsibilities include oversight of microbiological testing, pest control programs, and environmental compliance related to water and wastewater permitting and sampling.

Requirements

Bachelor’s degree in food science, meat science, microbiology, agriculture, or related field.
HACCP certification.
Minimum of seven (7) years of experience in an FSQA role.
3+ years supervisory experience.
In-depth knowledge of bacon or similar production processes, including terminology and methods.
Strong understanding of QA regulations and technical standards specific to pork and red meat.
Proven ability to lead, motivate, and develop a team by fostering collaboration, accountability, and a positive work environment.
Ability to collaborate effectively with individuals from diverse backgrounds and across all levels of the organization.
Strong multitasking skills with exceptional attention to detail, organizational ability.
Proven capacity to work independently or collaboratively to meet deadlines.
Ability to read and interpret documents in the English language such as safety files, regulations, and technical documentation.
Excellent written and verbal communication skills.
Ability to write effective documentation, training, and business correspondence.
Ability to effectively engage, present, and communicate with the team changes and respond to questions from management and employees at all levels of the organization.
Ability to operate basic office equipment: email, Word and Excel.
Strong analytical and decision-making skills.
Ability to interpret data, apply USDA regulations, and make sound judgments regarding product disposition, including hold and release decisions.
Lift 50 lbs. occasionally.
Ability to efficiently and effectively move to all areas of production.
Ability to climb ladders or platforms.
Ability to wear all safety related equipment.

Responsibilities

Leading and developing a high-performing Food Safety and Quality Assurance team, ensuring alignment with company standards and regulatory requirements.
Setting clear expectations, providing ongoing coaching and support, and conducting regular performance evaluations to drive accountability and continuous improvement.
Fostering a culture of ownership and excellence within the FSQA team, ensuring proactive communication, effective problem-solving, and collaboration across departments to uphold food safety, quality, and compliance standards.
Serving as the primary contact to USDA officials at the facility, managing all communications and interactions related to plant policies, facility conditions, and food safety programs.
Reading and interpreting USDA policies and regulations to accurately guide FSQA staff and plant personnel ensuring full compliance with USDA expectations.
Maintaining and updating all required documentation and ensuring timely resolution of non-compliance issues.
Developing, implementing, maintaining, and training teams on FSQA policies and procedures, including HACCP, GMPs, SQF, SSOPs, QA protocols, and overall food safety programs.
Evaluating, advising, and potentially conducting FSQA related training for orientation programs.
Directly supervising the FSQA Assistant Manager and/or FSQA Supervisors on two shifts.
Providing day-to-day oversight for operating across two shifts, ensuring consistent execution of operational standards, performance expectations, and company policies.
Coaching and developing the FSQA team, driving accountability, and fostering a culture of communication and collaboration between shifts to maintain seamless continuity within the department.
Holding indirect oversight of team members who report to the Assistant Manager/Supervisors under their direct management, ensuring alignment of expectations, workflow, and performance standards across all levels.
Completing annual performance evaluations for the FSQA Assistant Manager and/or FSQA Supervisors under their supervision.
Clearly communicating performance expectations, providing ongoing feedback, and recognizing both individual and team achievements.
Addressing performance issues proactively, offering coaching and guidance to support continuous improvement.
Managing customer complaint resolution.
Leading preparation for third-party audits.
Oversight of microbiological testing.
Oversight of pest control programs.
Oversight of environmental compliance related to water and wastewater permitting and sampling.