FSP Service Coordinator II

Step Up • Victorville, CA

2d

About The Position

Step Up on Second, a nationally recognized nonprofit mental health and housing provider currently has opportunities for a Master Level Mental Health Service Coordinator in San Bernardino.  Step Up is a Department of Behavioral Health contractor with Mental Health Service Administration (prop 63) and Medi-Cal funded programs.

The Service Coordinator II (SC II) is a member of the FSP Housing First team. The SC II is a registered mental health professional who works within their designated scope of practice to assess, treat and house adults experiencing chronic homelessness and serious mental health issues. Services include comprehensive mental health services, targeted case management, medication management, and crisis intervention in a field and office-based setting. The program provides 24/7 on call coverage to clients and family members to provide the highest quality of life in the least restrictive community setting possible.

Requirements

• Experience working with individuals with mental health challenges, crisis intervention, understanding and commitment to psychosocial philosophy, strong computer skills, ability to work effectively in an interdisciplinary team.
• Masters in Counseling, Psychology, or Social Work, licensed-eligible Interns (AMFT, ACSW, APCC) and registered with the CA BBS.
• Must have own transportation, and current California driver’s license and insurance with good driving record.

Nice To Haves

• Experience working with individuals experiencing homelessness and familiarity with and dedication to the Housing First, Harm Reduction, and Recovery Oriented service models preferred.
• Minimum of 2 years of experience working with homeless populations and/or those diagnosed with a mental illness in a community setting desirable.
• Ability to work as a part of a team is crucial.
• Knowledge of Microsoft Office is essential.

Responsibilities

• Provides intensive case management services to residents through Permanent Supportive Housing including: outreach and engagement, accepting referrals, screening, intake and assessment;
• housing application process, documents acquisition, benefits establishment prior to placement, service plan development, monitoring and reassessment;
• linkages and referrals to clinical services and appropriate community resources; ensure compliance with eligibility and lease-up procedures
• Comprehensive coordination of care including effective communication with residents’ co-service providers establishing goals and objectives for successful transition to and maintenance of independent living.
• Meets with assigned residents individually through regular home visits, to review progress toward goals, reassess and revise service plans using recovery-oriented service models including Housing First and Harm Reduction to ensure stable housing.
• Monitors for warning signs of de-compensation and crisis, and respond accordingly.
• Facilitates or links to life skills groups and community-based recreational opportunities.
• SC II will complete SBC Adult Needs and Strengths Assessment (ANSA), make comprehensive evaluations and independent recommendations of functioning, support network, adequacy of living arrangements, financial status, physical health, level of self-care, and make a provisional diagnosis in concert with the psychiatrist or Licensed Staff on site.
• SC II may provide needed therapeutic interventions: individual, group and crisis, to address symptoms as defined in the assessment and to improve level of functioning or develop insight to reduce defined distress or stressors. if identified as a goal and intervention on the treatment plan.
• As the primary clinical lead on each case, SC II will work with SCI to manage client caseload. Both collaborate with the client to identify needs, set goals, establish concrete objectives and develop a Personal Service Plan. Provide both ongoing support and crisis intervention.
• SC II will work with SCI to assure access to local resources, including psychiatric and medical care, housing, rehabilitation programs, drug/alcohol services, socialization activities, providing transportation and accompanying the client when necessary. Communicate regularly with other treatment providers.
• Attends daily staff meetings, supervision and trainings as requested.
• Works cooperatively with other Service Coordinators including sharing responsibility for 24 hour on-call coverage.
• As an exempt employee, practice independent judgement and utilize discretion in appropriately managing job duties, maintaining time/organization and providing best care practices to members.
• Completes all DBH chart paperwork and maintain documentation according to MediCAL standards of practice in Electronic Health Record – Welligent within proscribed timeframes as outlined in SUOS documentation policy.
• Meets weekly, monthly and quarterly billing quota set by Program Manager.
• Processes agency paperwork in a timely and accurate manner.

Benefits

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees