FSP Associate Manager Project Delivery
About The Position
The Associate Manager Project Delivery oversees daily line management responsibilities for an assigned team and serves as a positive leadership and professional role model. The team may include Clinical Trial Managers, Start up Team Managers, Country Activation Specialists, Payment Managers, and other project delivery-focused personnel. The role provides direct coaching and development support and is responsible for effective staff resourcing, alignment, training, and ongoing professional and technical development. The position collaborates with clinical operations senior management and executive staff on strategic planning and business development. Its primary focus is line and performance management for team members working across monitoring modalities and environments, such as FSO, FSP, and Government. The Associate Manager is a point of escalation for performance concerns and training needs, supports adherence to company SOPs and WPDs, and works with the leadership team to address resourcing needs.
Requirements
- Bachelor's degree or equivalent and relevant formal academic or vocational qualification.
- Previous experience providing the knowledge, skills, and abilities needed to perform the job, comparable to 0 to 5 years.
- At least 1 year of leadership responsibility.
Responsibilities
- Manage and conduct induction and orientation programs for new employees.
- Ensure staff CVs, training records, position profiles, and experience profiles are complete and up to date.
- Support allocation activities under the local resourcing process and assist project and functional leads with operational project delivery.
- Escalate issues that may affect project deliverables.
- Deliver training on WPDs, SOPs, local requirements, and other clinical operations topics; identify training gaps and ensure training requirements are met.
- Contribute to the development of training programs when appropriate.
- Participate in process improvement and development initiatives.
- Ensure understanding and facilitation of the risk-based monitoring approach.
- Alert management to quality issues, request QA audits as appropriate, and support audit responses from direct reports and project teams.
- Manage and review systems such as CTMS, Preclarus, and Clarity to assess employee and project metrics, KPIs, and project status.
- Evaluate staff work, including conducting remote or on-site PAVs to assess employee monitoring skills and project conduct when applicable.
- Manage staff, including interviewing and selection, preparing job descriptions, professional development, goal setting, performance management, coaching, mentoring, counseling, and separations.
- Approve actions related to salary administration, hiring, corrective action, and terminations.
- Review and approve time records, expense reports, leave requests, and overtime.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
