Frozen Food Supervisor

Albertsons Companies•Thatcher, AZ

3d•Onsite

About The Position

Performs all frozen food responsibilities while working with and reporting to the Grocery Manager. This role involves directing the operation of the frozen food department, including supervising and training personnel. The supervisor is responsible for maintaining the quality condition of all frozen grocery products, stocking, rotating, and facing products, discarding out-of-code and spoiled products, and maintaining the backroom. They also assist in ordering, receiving, storing, stocking, inventory control, and building displays. A key aspect of the role is encouraging and maintaining an atmosphere of enthusiastic customer awareness with an emphasis on safe, friendly, and courteous service, including engaging in suggestive selling and other sales techniques. The supervisor also assists the Grocery Manager in planning and organizing merchandise requirements and special sales needs.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure in dealing with customers, vendors, and co-workers.
Friendly, courteous, and takes initiative.
Ability to concentrate and deal with interruptions and customer complaints.
Ability to interact effectively with all levels of personnel, customers, vendors, and the public.
Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods of time.
Ability to bend, stoop, twist, and turn frequently.
Mental alertness is required for safe, accurate completion of work activities and to do repetitious work accurately.
Knowledge of basic mathematics.
Ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Compliance with all Company policies including attendance, grooming standards, and dress codes.

Nice To Haves

May claim ladders.
May utilize cleaning supplies and chemicals from time to time.

Responsibilities

Directing the operation of the frozen food department, including supervising and training personnel.
Maintaining the quality condition of all frozen grocery products.
Stocking, rotating, and facing products.
Discarding out-of-code and spoiled products.
Maintaining the backroom.
Assisting in ordering, receiving, storing, stocking, inventory control, and building displays.
Encouraging and maintaining an atmosphere of enthusiastic customer awareness with an emphasis on safe, friendly, and courteous service.
Engaging in suggestive selling and other sales techniques.
Assisting in planning, organizing regular and seasonal merchandise requirements and special sales needs.
Ordering frozen merchandise.
Training, teaching, and coaching dairy stocking and conditioning standards.
Assisting with the "dry grocery" order writing.
Assisting with grocery stocking and conditioning.
Working on new items.
Assisting with the reclamation process.
Managing backroom inventory, conditions, and standards.
Assisting with grocery department merchandising and building displays.