Frozen Food Supervisor

Albertsons Companies • Katy, TX

4d • Onsite

About The Position

The Frozen Foods Supervisor is responsible for supporting the day-to-day operations of the Frozen Foods Department to ensure exceptional customer service, sales growth, product quality, inventory accuracy, and compliance with company policies. This position assists in supervising department employees, maintaining merchandising standards, and ensuring a clean, safe, and well-stocked department.

Requirements

• Exceptional customer service skills.
• Ability to lead by example.
• Proficiency in merchandising standards.
• Knowledge of inventory management and rotation.
• Understanding of food safety and sanitation standards.
• Ability to train, coach, and develop employees.
• Skills in problem-solving and conflict resolution.
• Ability to work in a fast-paced environment.

Nice To Haves

• Experience in a supervisory role within a grocery or retail environment.
• Familiarity with promotional programs and merchandising initiatives.
• Knowledge of regulatory requirements and company policies.
• Experience with scheduling and coverage planning.

Responsibilities

• Provide outstanding customer service and promote a positive shopping experience.
• Assist customers with product selection, special orders, and inquiries.
• Resolve customer concerns in a professional and timely manner.
• Lead by example in delivering excellent customer service standards.
• Support daily department operations to achieve sales, labor, and profitability goals.
• Ensure frozen cases and displays are fully stocked, properly rotated, and merchandised.
• Monitor inventory levels and communicate ordering needs.
• Assist with department scheduling and coverage planning.
• Execute promotional programs, seasonal displays, and merchandising initiatives.
• Ensure product freshness through proper rotation and date control procedures.
• Monitor product quality and remove damaged, expired, or unsellable merchandise.
• Maintain accurate pricing and signage throughout the department.
• Support inventory counts and shrink reduction efforts.
• Assist in training, coaching, and developing department employees.
• Provide direction and assign daily work tasks.
• Promote teamwork, accountability, and a positive work environment.
• Support performance management initiatives and departmental goals.
• Follow all company food safety, sanitation, and workplace safety standards.
• Ensure compliance with regulatory requirements and company policies.
• Maintain department cleanliness, including sales floor, freezer storage areas, and workspaces.
• Properly handle, store, and dispose of products according to established guidelines.
• Support efforts to meet department sales, profit, and shrink targets.
• Assist with inventory management and expense control.
• Identify opportunities to improve productivity and operational efficiency.
• Contribute ideas to increase sales and enhance customer satisfaction.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of earned wages before payday, via partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed