Frozen Food Supervisor
About The Position
Performs all frozen food responsibilities while working with and reporting to the Grocery Manager. This role involves directing the operation of the frozen food department, including supervising and training personnel. Key duties include maintaining the quality and condition of frozen grocery products, stocking, rotating, and facing products, discarding outdated or spoiled items, and managing the backroom. The position also assists with ordering, receiving, storing, stocking, inventory control, and building displays. A strong emphasis is placed on creating an atmosphere of enthusiastic customer awareness with a focus on safe, friendly, and courteous service, including engaging in suggestive selling and other sales techniques. The supervisor assists the Grocery Manager in planning merchandise requirements and special sales needs.
Requirements
- Strong written and oral communication skills
- Good leadership and interpersonal skills
- Ability to maintain composure in dealing with customers, vendors and co-workers
- Friendly, courteous, takes initiative
- Ability to concentrate and deal with interruptions and customer complaints
- Interacts effectively with all levels of personnel, customers, vendors and the public
- Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead
- Ability to push and pull fully loaded hand trucks, six-wheel carts and pallet jacks
- Ability to stand, walk, and move rapidly for long periods of time, and bend, stoop, twist and turn frequently
- May claim ladders
- Mental alertness is required for safe, accurate completion of work activities and to do repetitious work accurately
- Knowledge of basic mathematics
- Ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures
- May utilize cleaning supplies and chemicals from time to time
- Ability to judge and react to business activity
- Complies with all Company policies including attendance, grooming standards and dress codes
Responsibilities
- Directing the operation of the frozen food department
- Supervising and training personnel
- Maintaining the quality condition of all frozen grocery products
- Stocking, rotating, and facing products
- Discarding out of code and spoiled products
- Maintaining the backroom
- Cleaning and maintaining shelves
- Assisting in ordering, receiving, storing, stocking, inventory control, and building displays
- Encouraging and maintaining an atmosphere of enthusiastic customer awareness with an emphasis on safe, friendly, and courteous service
- Engaging in suggestive selling and other sales techniques
- Assisting the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs
- Rotates and faces product; processes and discards outdated and spoiled products
- Cleans and dusts shelves
- Orders frozen merchandise
- Trains, teaches and coaches dairy stocking and conditioning standards
- Assists with the "dry grocery" order writing
- Assists with grocery stocking and conditioning
- Works on new items
- Assists with the reclamation process
- Manages backroom inventory, conditions and standards
- Assists with grocery department merchandising and building displays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
