1555 Frozen Food Manager

Albertsons Companies • Federal Way, WA

1d • $17 - $26 • Onsite

About The Position

As a primary contact for customers, the Frozen Food Manager provides friendly, courteous, and helpful service. This role involves training, supervising, scheduling, and assigning duties to Frozen Food Clerks. The manager is responsible for maintaining appropriate stock and inventory in the frozen food area, minimizing out-of-stock products, and writing frozen food orders. They will also check orders for completeness upon arrival, rotate product, and remove expired stock daily. The position requires keeping frozen food cases stocked, cleaning the department area, and restocking items in the freezer for other departments. Responsibilities include loading boards from trucks onto pallets, transporting pallets to the sales floor with a pallet jack, and loading product into cases. Cardboard boxes are to be broken down and placed in the bailer. The ice machine is checked and filled daily, and end displays are restocked as per instructions. The role also entails cleaning spills from leakage in cases or on the department floor. In the event of a freezer malfunction or power outage, the employee will remove all items, clean out the case, and replace or restock product. The Frozen Food Manager may also function as a cashier/checker during peak times.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.

Nice To Haves

• Previous experience as a clerk.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts.
• Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• sick pay (accrued based on hours worked)
• PTO/Vacation pay (accrued based on hours worked)
• paid holidays (9 days annually)
• bereavement pay
• retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED