FT Frozen Food Dairy Associate

Ahold Delhaize•Wake Forest, NC

1d•Onsite

About The Position

The Frozen Food Dairy Associate provides quality customer service within the Perishable Department. The role maintains department standards in accordance with the standard practice manual, maximizes sales through excellent customer service, and minimizes shrink through proper use of standard practices. The associate maintains product levels and merchandise presentation across areas including meat, lunchmeat, frozen foods, dairy, and ice cream, while following company policies and food and workplace safety procedures. The position requires Saturday and Sunday availability. It also involves receiving and storing deliveries, rotating and displaying merchandise, completing assigned meat-processing and case-stocking tasks, and cleaning and sanitizing the department. Associates are expected to complete required training and perform other duties as assigned.

Requirements

Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple tasks and the technical requirements of the job.
Ability to use technical information to solve problems.
Meet minimum age requirements for specific job functions.
Be able to meet the physical requirements of the position, with or without reasonable accommodations.
Availability on Saturdays and Sundays.

Nice To Haves

High school graduate or equivalent preferred.

Responsibilities

Provide fast, friendly, and accurate customer service to create a positive shopping experience.
Be courteous and helpful to other associates.
Understand and use company tools, including the average cost inventory system (ACIS) and ordering (CAO).
Receive deliveries, code items where applicable, rotate products, and place them in appropriate storage areas.
Ensure ordering, receiving, preparation, conditioning, and display of merchandise follow policies and guidelines.
Maintain proper product levels throughout the Perishable Department, including meat, lunchmeat, frozen foods, dairy, and ice cream.
Process beef and grinds as directed by the planned production tool or as requested or needed.
Wrap, label, weigh, and stock the meat case as requested or needed.
Assemble, disassemble, and clean the grinder as requested or needed.
Clean and sanitize the department properly.
Maintain variety and layout standards.
Ensure applicable advertising and sales promotion materials are properly used.
Understand and follow company guidelines, policies, and standard practices.
Follow food safety and workplace safety guidelines and procedures.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Report associate and customer accidents according to established Food Lion procedures to the Manager on Duty.
Ensure compliance with local, state, and federal regulations.
Wear the Food Lion uniform, apron, and name badge while on duty; maintain a neat and clean appearance in accordance with the dress code.
Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
Perform all other duties as assigned.