Frontline Host - Hotel Cabana Skill

LEGOLAND Parks • Carlsbad, CA

4d • $18 - $18 • Onsite

About The Position

We’re on the hunt for a high-energy Cabana Host who brings the vibes, delivers top-tier service, and turns every poolside moment into an unforgettable experience. Join the LEGOLAND CALIFORNIA Resort Cabana Team today!

Requirements

• Minimum one year of experience in a guest service or food service type role.
• Must be willing to work flexible hours, including evenings and weekends to support park operations.
• Must have good understanding of the English language, Requires strong communication skills, both verbally and written.
• Requires excellent organizational and planning skills.
• Ability to compute basic arithmetic and handle money.
• Food handler’s card required (Training may be provided).
• Strong problem-solving skills and dedicated to providing outstanding guest service.
• Sitting: Occasionally (1-33%)
• Standing: Constantly (67 – 100%)
• Walking: Constantly (67 – 100%)
• Twisting: Constantly (67 – 100%)
• Bending: Constantly (67 – 100%)
• Squatting/Kneeling/Crawling/Climbing: Frequently (34 – 66%)
• Pulling: 10 – 15 pounds Frequency – Frequently (34 – 66%)
• Wrist Deviation (Side to Side): Frequently (34 – 66%)
• Hand/Wrist Repetitions (Up and Down): Frequently (34 – 66%)
• Reaching: Frequently (34 – 66%)
• Grasping: Simple < 50 pounds
• Manual Dexterity/Strength: Gross motor, moderate – heavy strength
• Manual Dexterity/Strength: Fine motor, light-moderate strength
• Pushing: 10 – 15 pounds, Frequency – Frequently (34 -66%)
• Lifts and Carries: Up to 10 pounds – Frequently
• Lifts and Carries: 11 to 24 pounds – Occasionally
• Lifts and Carries: 25 to 34 pounds – Occasionally
• Lifts and Carries: 35 to 50 pounds - Occasionally
• Lifts Overhead: Up to 10 pounds – Occasionally
• Visual Requirements: Close eye work (small figures)
• Visual Requirements: Minimal color discrimination
• Other: Depth perception, distance vision, ability to focus
• Hearing Requirements – Special Requirements: Able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet)
• Working Conditions: Temperature: between 16 to 95 degrees
• Working Conditions: Crawl Space/Cramped Position Exposed: < 1 hour per day
• Working Conditions: Driving: Occasional; ( 1 – 33%)
• Working Conditions: Noise (Loud/Repetitive, < 85 Decibels Per OSHA Standard): Occasional (1 – 33%)
• Working Conditions: Noise (Loud/Repetitive, < 85 Decibels Per OSHA Standard): Frequent (34% - 66%)
• Working Conditions: Personal Protective Equipment (E.G Respiratory Mask Etc) – None (0%)

Nice To Haves

• Theme Park or related customer service experience is preferred.
• Bilingual skills are preferred.

Responsibilities

• Responds to needs of Guests during day – provides food service and provides information about the Park facilities, advises on suitability for rides and attractions, and advise or resolve any unusual situations.
• Performs opening and closing routines for the department as defined by the operating procedures, including cashing in and out.
• Handles cash and credit card transactions.
• Check guests into Cabanas including quarter-hourly checkups.
• Ensures cleanliness in all aspects of the Water Park area, including sweeping, restocking, and prepping Cabanas for re-sale.
• Inspect Cabanas daily to ensure equipment is in proper working order, accountable for all Cabana items.
• Communicate with other Cabana Hosts and Cabana Lead to complete and coordinate food orders and check-ins.
• Assists in any other areas of the Water Park Admissions Operation (Turnstiles/Ticket Window) as needed.
• Responsible for assigned GS locations’ daily maintenance, cleanliness and security
• Responsible for utilizing proper tools for efficient and effective POS usage
• Responsible for opening and closing tasks necessary to operate assigned locations in keeping with company policy and procedure
• This role is a part of our Frontline Host position, other duties outside of the waterpark may be assigned.

Benefits

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED