32 Front Supervisor PT

Ingles Markets • Greenville, SC

12d • Onsite

About The Position

The Front Supervisor is responsible for providing and maintaining high standards of customer service in the store’s front-end operations. This position supervises and directs front-end activities and operations, helps maintain efficient checkout service, and supports a warm, hometown shopping experience. The role requires adapting to changing needs, particularly during busy or stressful periods, and working as part of a team in a fast-paced environment.

Requirements

• Exceptional customer service skills.
• Previous cashier or front-end experience.
• Flexibility and ability to adapt to changing needs, especially during high-volume or stressful periods.
• Ability to read and do simple math problems.
• Willingness to work as part of a team in a fast-paced environment.
• Must be 18 years of age or older.

Responsibilities

• Greet customers within 10 feet, respond to questions, and assist cashiers promptly.
• Ensure proper bagging procedures and carryout service, especially for purchases over $100, in accordance with the 100 @100 policy.
• Open additional registers whenever three or more customers are in line to minimize wait times.
• Create and enforce effective work schedules for front-end personnel based on business volume and customer traffic.
• Assist with sales transactions, including Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, and gift cards, in compliance with company policies.
• Process Western Union and money order transactions.
• Inform store management about pricing issues, register or scale malfunctions, and items missing from POS files.
• Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests as needed.
• Enforce the dress code and monitor breaks in accordance with company and federal guidelines.
• Ensure associates do not eat or drink at registers and that return-to-stock items, especially perishables, are handled promptly.
• Use the override key only in compliance with company policy.

Benefits

• Weekly pay with direct deposit.
• Medical, dental, vision, life, and disability insurance.
• 401(k) with company matching.
• Opportunities for advancement.
• Paid holiday, vacation, and sick leave (full-time only).
• Paid bereavement and jury duty leave (full-time only).
• Company-paid life insurance (full-time only).
• Scholarship program for high school seniors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed