Front Store Manager

Neighbourly Pharmacy•Swift Current, SK

8d•Onsite

About The Position

Pharmasave #406 is seeking a full-time Front Store Manager to join their team in Swift Current, Saskatchewan. The role involves leading and supporting initiatives aligned with the store's strategic objectives, promoting company policies, and fostering a positive work environment that attracts, retains, and engages employees. The manager will oversee various operational aspects including returns, complaints, store security, employee discounts, cash handling, daily reports, banking, and store opening/closing procedures. A key part of the role is managing all aspects of front store staffing, including hiring, discipline, and termination in collaboration with HR. Inventory control, budgeting, purchasing, pricing, and promotional activities are also central to maximizing gross margins and responding to market trends. The position also involves managing signage and POP materials and supporting the Store Operator/Pharmacy Manager. Neighbourly Pharmacy, Canada’s largest and fastest-growing network of community pharmacies with over 300 locations, emphasizes outstanding patient care and accessible healthcare with a personal touch. They are recognized as one of Canada’s Best Managed Companies and are committed to employee growth and an inclusive workplace.

Requirements

2+ years of retail management experience, with proven ability to lead and train teams.
Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
Valid driver’s licence required.
Criminal Record Check required

Nice To Haves

Experience with retail giftware merchandising

Responsibilities

Lead and support initiatives aligned with the store’s strategic objectives.
Adhere to and promote the Neighbourly Pharmacy policy manual, fostering a positive work environment that attracts, retains, and engages employees.
Oversee practices related to returns, complaints, store security, and employee discounts, delegating responsibilities where appropriate.
Manage or delegate responsibilities for cash handling, daily reports, banking, and deposits.
Ensure proper store opening/closing, alarm activation, and day-end procedures.
Oversee and manage all aspects of front store staffing.
In collaboration with HR, manage hiring, discipline, and termination as needed.
Oversee inventory control in line with budgets and preferred supplier programs.
Assist the Store Operator with budgeting, purchasing, pricing, and inventory strategies to maximize gross margins.
Set and execute promotional goals, including ordering and setup.
Monitor market trends and adjust promotions, product mix, or merchandising as needed.
Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing procedures are followed.
Manage the Monthly Cycle Count Schedule and report inventory to the Neighbourly Pharmacy Inventory Manager.
Coordinate signage and POP materials, including placement of banners, promotional signage, and shelf talkers.
Miscellaneous tasks to support the Store Operator/Pharmacy Manager.