Front Server

Southall • Franklin, TN

1d

About The Position

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Front Server will be responsible for guiding our guests through an immersive dining experience, anticipating their needs and delivering the highest of personalized service and attention.

Requirements

• Restaurant hospitality experience
• Strong organizational and collaboration skills
• Food, wine, and liquor knowledge
• Excellent communication skills
• Attention to detail
• Strong problem-solving skills
• High school diploma or equivalent experience
• Restaurant hospitality experience
• Strong organizational and collaboration skills
• Food, wine, and liquor knowledge
• Excellent communication skills
• Attention to detail
• Strong problem-solving skills

Responsibilities

• Provide an immersive dining experience to our guests by highlighting our seed to table operation and being knowledgeable about menu offerings
• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotels point-of-sales system; coordinate food and beverage timings
• Check completed kitchen orders with the guests original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
• Breakdown, clean and set-up of tables and chairs
• Work harmoniously and professionally with co-workers and supervisors
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
• Perform additional duties and projects as assigned by Southall Leadership

Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED