Front Office- As needed position

LOUISIANA HAND TO SHOULDER CENTER LLC • Covington, LA

3d • Onsite

About The Position

The Louisiana Hand to Shoulder Center, LLC is seeking a front office member to join their team. This position is varying shifts on an as needed basis to total approximately 10-18 hours a week, Monday-Thursday, 8a-5p and Friday 8a-3p in their Covington, Louisiana medical office. The Louisiana Hand to Shoulder Center, LLC is a freestanding Orthopedic Upper Extremity Practice dedicated to caring for those of all ages. They have been serving the Northshore community and surrounding area since April of 2018.

Requirements

• High school diploma or equivalent
• 1+ years of experience working in a relevant front office, medical setting role
• Knowledge of some minor medical terminology
• Friendly and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records
• Basic computer skills

Nice To Haves

• Completion of a certificate training program
• Orthopedic experience
• EHR training provided on-site
• HIPPA compliance training

Responsibilities

• Uphold the positive reputation of our medical office by always treating patients in a friendly, welcoming, and compassionate manner
• Answer phones and greeting patients at check-in and check-out.
• Provide assistance and directions to patients when necessary
• Escort patients to rooms if needed
• Utilize our medical office software to schedule appointments & input patient demographics
• Maintain effective and timely patient flow through check-in process
• Maintain confidentiality of all patient records
• Maintain and upload documentation to respective patient charts
• Monitor email and SMS patient communications to provide timely response

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED