Front Office Support

Signet Jewelers • Greenville, SC

2d • Onsite

About The Position

The front desk position at Diamonds Direct is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries. In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged. As the store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis. Overall, Diamonds Direct is looking for a friendly and proactive individual who is passionate about providing a luxury experience for their customers, as this customer experience is what sets them apart from competitors. The company prides itself on finding "RHINO’s" – individuals with an unmatched work ethic, determination, passion, ownership, and humility, who are serious about having fun and creating life-long relationships with everyone who walks through their doors.

Requirements

• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage time
• Previous customer service/front desk experience
• Proficient computer skills
• Warm and welcoming demeanor
• Ability to multi-task
• Must be able to work SATURDAYS

Responsibilities

• Greeting and welcoming customers and visitors in a courteous and professional manner
• Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
• Office maintenance, keeping the office clean and organized, and performing inventory of office supplies
• Providing exceptional customer service to our guests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees