Front Office Supervisor - Oral Surgery

U.S. Oral Surgery Management•Lubbock, TX

10d•Onsite

About The Position

Alamo Maxillofacial Surgical Associates is seeking a Front Office Supervisor to assist in oversight of the day-to-day functions of our OMS practice. This position will work closely with the Clinical Manager to help maximize operations. Strong and well-balanced leadership skills are absolutely necessary.

Requirements

Associates degree or higher
3 years of management/supervisory experience
3 years of dental or medical office leadership experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license and reliable transportation.
Must be detail oriented and possess the ability to work independently and manage time well.
Excellent verbal and written communication skills.
Ability to multi-task and work in a fast-paced environment.
Excellent critical thinking skills.
Honesty and Integrity.
Displays leadership skills and behaviors that contribute to superior performance.
Strong customer service, retail, sales, or dental experience (including knowledge of dental codes, terminology, procedures, and dental insurance).

Nice To Haves

The ideal candidate will have worked in Oral Surgery or Dental prior.

Responsibilities

Assist the Operations-Clinical Manager in management of all staff and processes.
Assist in interviewing, hiring, onboarding, and training of new employees.
Focus on positive morale and teambuilding among all teams.
Support administrative tasks and projects assigned by the Regional Operations Director.
Work closely with the front office team to implement and support enhanced processes and measure efficiencies.
Manage and present all treatment presentation to patients for recommended procedures.
Work with the Revenue Cycle Management Team.
Ensure Patient and Insurance AR is current through audits and account research.
Familiarity with guidelines and navigating reimbursement rates and guidelines of insurance carriers.
Work with existing vendor relationships to manage office equipment, utilities, software, IT, and facility repairs and updates.
Support staff in reaching daily, monthly, and bi-annual goals.
Assist in maintaining a clean, organized workplace environment and updates in OSHA and HIPAA compliance.
Support front office and admin staff with new protocols, trainings, quarterly meetings and updates.