Front Office Supervisor Outpatient Oncology Bilingual

The Oncology Institute of Hope and Innovation • Murrieta, CA

3d • Onsite

About The Position

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. For more information, visit www.starlingoncology.com. At Starling Oncology, leadership is about more than managing—it’s about making a difference. As a Front Office Supervisor, you’ll guide and support our team to ensure smooth clinic operations, exceptional patient care, and a welcoming environment for every patient who walks through our doors. Your ability to lead, communicate, and problem-solve directly impacts the quality of care we provide, helping us fulfill our mission to heal and empower patients through compassion, innovation, and state-of-the-art oncology care. Thrive in a collaborative, patient-centered environment where your leadership, expertise, and dedication are recognized, valued, and empowered. The ideal candidate is a driven, charismatic, task-oriented, outgoing, logical thinking, multi-tasker who is willing to go the extra mile to make sure our patients are treated with the highest level of care. Must be a fast learner, possess amazing communication skills, and have excellent phone etiquette. Experience with EMR systems and Microsoft Office is essential.

Requirements

• Two years of team building skills to include prior supervisory lead experience in a Healthcare setting.
• Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
• Working knowledge of EMR systems
• Ability to manage patient issues to achieve resolution.
• Ability to respond to changing priorities and deadlines.
• Skill in working independently and following through on assignments with minimal direction and in setting priorities, which accurately reflect the relative importance of assignments.
• Ability to accept directions from supervisors and act promptly.
• Knowledge of medical terminology.
• Working knowledge of medical insurance plans and types of coverage provided.
• Successful completion of Medical Assistant Diploma program
• High school graduate or GED
• Bilingual in Spanish and English
• Experience with EMR systems and Microsoft Office is essential.
• Must be a fast learner, possess amazing communication skills, and have excellent phone etiquette.

Responsibilities

• The supervisor will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Major functions include the supervision of staff and serving as a resource to our patients.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED