Front Office Staff

Keystone Health • Chambersburg, PA

1d • Onsite

About The Position

Keystone Behavioral Health is seeking a friendly, organized, and dependable Front Office Staff member to join our team. This position serves as the first point of contact for our patients and plays a vital role in providing exceptional customer service while supporting the daily operations of a busy behavioral health practice. The ideal candidate is detail-oriented, possesses excellent time management and communication skills, and thrives in a fast-paced environment. A strong commitment to teamwork and patient-centered care is essential.

Requirements

• High School Diploma or GED equivalent required
• Strong computer and customer service skills
• Ability to multitask and prioritize responsibilities effectively

Nice To Haves

• Previous medical office experience preferred

Responsibilities

• Greeting and assisting patients in a professional and compassionate manner
• Scheduling appointments and managing provider calendars
• Verifying insurance coverage and obtaining necessary authorizations
• Updating patient demographic and insurance information
• Collecting copays and other patient payments
• Answering and directing telephone calls
• Checking patients in and out for appointments
• Maintaining accurate patient records and ensuring confidentiality
• Assisting with other administrative duties as assigned

Benefits

• employee appreciation
• recognized autonomy
• communication
• building connections
• encouraging collaboration
• following ethical practices
• supporting employee wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED