Front Office Staff

Keystone Health • Chambersburg, PA

2d • Onsite

About The Position

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Pediatrics Front Office Staff Full-Time | No Holidays | Occasional Saturdays till Noon Keystone Pediatrics is seeking a friendly, organized, and customer-focused Front Office Staff member to join our team. This position plays a vital role in creating a positive experience for our patients and families while supporting the daily operations of a busy pediatric practice. The ideal candidate will thrive in a fast-paced environment and be detail-oriented, highly organized, value teamwork, collaboration, and possess excellent communication and customer service skills.

Requirements

• High School Diploma or GED equivalent required

Nice To Haves

• Bilingual in English/Spanish or English/Haitian-Creole a plus!

Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner
• Schedule appointments and manage patient calendars
• Verify insurance coverage and obtain necessary authorizations
• Update patient demographics and medical information
• Collect payments and process transactions
• Answer and direct telephone calls
• Check patients in and out efficiently
• Maintain patient confidentiality and comply with HIPAA regulations
• Support the clinical team in a fast-paced healthcare environment

Benefits

• Employee appreciation
• Recognized autonomy
• Communication
• Building connections
• Encouraging collaboration
• Following ethical practices
• Supporting employee wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED