Front Office Staff - Bilingual

Carolinas Dentist • Winston-Salem, NC

8d • Onsite

About The Position

The Front Office Staff will be responsible for scheduling and confirming patient appointments, verifying insurance, collecting payments, managing schedules, greeting patients, educating patients on treatment plans, and handling accounts receivable. This role requires a high school diploma or equivalent, at least two years of front office experience (preferably in a dental setting), proficiency with Microsoft Office Suite, and knowledge of dental software is strongly preferred. Bilingual skills in Spanish and English are strongly preferred.

Requirements

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred
• Bilingual (Spanish and English) STRONGLY preferred

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED