Front Office Staff
Gladwell Orthodontics•Raleigh, NC
About The Position
The Front Office Staff will be responsible for scheduling and confirming patient appointments, verifying insurance, collecting payments, managing doctor/assistant schedules, greeting and checking patients in and out, reviewing financial contracts, answering phone calls, and assisting with scanning documents and sending correspondence.
Requirements
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
Nice To Haves
- Knowledge of dental software strongly preferred
Responsibilities
- Schedule and confirm patient appointments
- Verify insurance for all clinical appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/assistant schedules as necessary
- Greet and check patients in and out, before and after treatment
- Review financial contracts and payment options
- Answer incoming phone calls
- Help with scanning documents and sending correspondence to other providers
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
