Front Office Specialist TCP Missouri City

Texas Children's Hospital • Missouri City, TX

8h • Onsite

About The Position

We are searching for a Front Office Specialist at our TCP Missouri City clinic who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system, and transmit accurate claims. Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.

Requirements

• High school diploma, GED or equivalent required
• 1-year related experience required
• Knowledge of related OSHA guidelines and requirements
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes

Responsibilities

• Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
• Balances payments received daily
• Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
• Maintains integrity of electronic health record
• Provides operational support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED