Front Office Specialist - Bilingual (English/Spanish) REQUIRED

INTERCARE COMMUNITY HEALTH NETWORK • Benton Heights, MI

50d • Onsite

About The Position

InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people’s lives. InterCare is searching for a Full- Time Front Office Specialist to join our team in Benton Harbor! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation starting at $17.50 per hour and benefits package.

Requirements

• Proficient in Microsoft Office Suite.
• Able to use clerical and numerical skills to perform job duties.
• Displays compassionate, ethical, and professional demeanor.
• Possesses excellent cross-cultural communication skills and the ability to communicate effectively with patients and staff members at all levels.

Responsibilities

• Greet and assist patients in navigation of their visit.
• Assist patients and visitors with the sign-in process.
• Keeps patients and supervisors informed of wait times and delays in care.
• Deals effectively with difficult and emotional patient situations.
• Register new and existing patients.
• Enter patient demographics and insurance information into the electronic practice management system.
• Review pay source information to assure it is up-to-date and has been verified online at the time of the patient visit.
• Assess the need for insurance enrollment, sliding fee eligibility, and state funded assistance programs.
• Educates patients regarding financial responsibility and InterCare’s payment policies.
• Initiate point of service for payment/collection process.
• Collect patient copays.
• Coordinator patients to speak with financial counselors as needed.
• Perform various clerical duties including scanning and faxing.

Benefits

• Vacation/personal paid time off
• Sick time
• 10 paid holidays
• Tuition reimbursement program
• Medical, prescription, dental, vision, life insurance, and short term and long-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED