Front Office Rooms Manager - Waldorf Astoria Washington D.C

Hilton•Washington, DC

1d•Onsite

About The Position

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Rooms Manager! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. In this role, you will be responsible for directing and administering Front Office operations.

Requirements

2 years of management experience
Previous hotel front desk experience
Full availability is required

Nice To Haves

Luxury experience is preferred

Responsibilities

Direct the activities of key guest contact departments and provides instruction to department managers.
Oversee rooms' related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience.

Benefits

Medical Insurance Coverage Available - for you and your family
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next