Front Office Representative - The Westin Monache

Mammoth Mountain•Mammoth Lakes, CA

10h•Onsite

About The Position

Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests. Makes, changes and cancels reservations. Serves as Lodge telephone operator. Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes bill, collects payment, and checks guests out of the hotel.

Requirements

High school graduate with general business office training or equivalent experience.
Basic computer skills required.
Minimum of one year experience in public or guest relations service.
Ability to effectively present information in one-on-one and small group situations to guests.
Ability to apply common sense and understanding to carry out instructions furnished in written and oral form.
Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Greets, registers, and assigns rooms to Guests.
Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests.
Makes, changes and cancels reservations.
Serves as Lodge telephone operator.
Answers inquiries pertaining to hotel services as well as other Mammoth California services.
Computes bill, collects payment, and checks guests out of the hotel.

Benefits

Free season pass, including free access to all other Alterra resorts
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Discounts on ski/snowboarding lessons
Friends and Family vouchers
Retail & Food discount
Equipment Rental discount
401k with company match
Healthcare
Dental
Vision
PTO for benefit eligible employees
Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide