Assistant Front Office Manager, The Westin Monache
Mammoth Mountain•Mammoth Lakes, CA
•Onsite
About The Position
Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager. This position is responsible for training, guest service, employee relations, and purchasing if required. Acts as manager on duty.
Requirements
- Minimum of 2 years experience in hotel front desk and reservations operations.
- Minimum of 6 to 12 months of supervisory experience.
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One.
- Professional demeanor, attitude and appearance.
- Strong work ethic.
- Ability to clearly and effectively communicate to guests, employees and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
Nice To Haves
- Four year college degree preferred.
Responsibilities
- Manage all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager.
- Training
- Guest service
- Employee relations
- Purchasing (if required)
- Act as manager on duty
Benefits
- Free season pass, including free access to all other Alterra resorts
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Discounts on Marriott hotels worldwide
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
