Medical Receptionist - Lakewood Ranch

MAXhealthLakewood Ranch, FL
Onsite

About The Position

MaxHealth in Lakewood Ranch is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall. This position is ideal for someone who thrives in a fast-paced environment, is compassionate, service-oriented, and can multitask with ease. The healthcare position earns a competitive wage, depending on experience. MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures for its patients and people. Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida. They support over 70,000 value-based care patients through a growing network of over 55 owned clinics and 30 affiliated practices across central and southern Florida. MaxHealth is home to a diverse, multidisciplinary team of over 700 employees, united by a shared purpose to make healthcare simpler, more compassionate, and more human. They offer a workplace that supports career growth, internal advancement, and work-life balance, with regular weekday office hours and a strong commitment to employee well-being. Team members are encouraged to grow their skills, pursue leadership opportunities, and build long-term careers. MaxHealth also partners with like-minded independent providers, leveraging their platform to expand access to high-quality care while preserving personalized relationships. Their values include being customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable. Their mission is to deliver quality care, a simplified experience, and happiness, one patient and one team member at a time.

Requirements

  • Strong interpersonal and communication skills
  • Attention to detail
  • Knowledge of computer software programs including Word, Outlook, and Facility software systems
  • Must be able to work Monday-Friday 8:00am-5:00pm

Nice To Haves

  • EMR/EHR experience preferred
  • Knowledge of medical terminology is helpful

Responsibilities

  • Assist with check-in and check-out functions
  • Collect co-payments
  • Schedule patients
  • Answer phones
  • Provide excellent customer service
  • Greet patients warmly upon arrival with compassion
  • Assist patients with any necessary forms or paperwork
  • Maintain confidentiality throughout daily tasks

Benefits

  • Health benefits
  • 401k plan
  • Life insurance
  • Long-term disability
  • Paid holidays
  • PTO (paid time off)
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