Front Office Representative - Heart and Vascular (Days)

Tanner Health•Villa Rica, GA

12d•Onsite

About The Position

Patients' first and last point of contact in the office, responsible for check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow-up appointments. Assists with answering the telephone, registering new patients, and making appointments. Able to multi-task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.

Requirements

High School Diploma or GED
No prior work experience required
Excellent public relations skills
Pleasant, professional demeanor when dealing with the public even irate or abusive individuals
Ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers
Ability to make independent decisions, displaying emotional maturity and using sound judgement
Ability to work in fast-paced environment with frequent interruptions
Ability to work effectively in high-stress situations
Ability to interact and work well as a part of a team-oriented environment
Ability to organize for maximum time utilization, productivity, and smooth patient flow
Proficient use of computer equipment
Ability to read and write legibly with spelling accuracy
Ability to organize, analyze and prioritize work
Professional appearance
Detail oriented
Ability to switch-task
Must possess initiative and drive to a project from beginning to a successful completion