Front Office Registrar - Stamford

Optimus Health Care, Inc.•Stamford, CT

2d•Onsite

About The Position

Optimus Health Care, the largest provider of primary care services in Fairfield County, is seeking a Front Office Registrar to join our team. If you are organized, customer-focused, and enjoy working in a fast-paced healthcare environment, we encourage you to apply. The Front Office Registrar is an essential member of the healthcare team, working collaboratively with Providers, Nurses, and Clinical Support staff to ensure efficient and timely patient flow. This role is responsible for completing pre-visit preparation, verifying demographic and insurance information, and supporting scheduling processes to promote excellent patient care and operational efficiency.

Requirements

High school diploma or GED required
Previous 2-3 years' experience in a medical office, healthcare registration, or customer service setting required
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multitask and work effectively in a fast-paced environment
Ability to maintain confidentiality and professionalism at all times

Nice To Haves

Experience with electronic medical records (EMR/EHR) systems preferred
Knowledge of insurance verification and appointment scheduling processes preferred
Bilingual English/Spanish preferred

Responsibilities

Greet and check in patients in a professional and courteous manner
Verify and update patient demographic and insurance information prior to appointments
Perform pre-registration and pre-visit preparation to support timely patient flow and prompt reimbursement
Schedule and reschedule patient appointments in accordance with provider availability and organizational guidelines
Monitor provider schedules to maintain productivity standards and maximize appointment utilization
Answer phones and respond to patient inquiries regarding appointments, insurance, and general office information
Collect and document required patient forms and information accurately
Maintain confidentiality of patient records in compliance with HIPAA and organizational policies
Collaborate with providers, nurses, and support staff to ensure seamless patient care coordination
Assist patients with questions and provide excellent customer service at all times
Maintain an organized and efficient front office environment
Perform other administrative duties as assigned