Front Office Receptionist
About The Position
Position Summary: Check in patient/collect copayments/Greets all patients presenting a warm and caring environment. The essential functions include, but are not limited to the following: Greet Patients, Verify patient demographics and insurances, Update any changes in G4/ONCO EMR (patient’s account), Scan insurance card(s), Notify Billing Department of insurance changes/additions, Collect and post copays/payments, Generate receipt for copays/payments, Maintain daily copay/payment collection process, Notify appropriate department of patient arrival, Balance daily receipts against Payment Review Report, Schedule appointments, Follow up appointment telephone requests, Walk In pts, New Patients go to New Patient Scheduler, Reschedule cancelled appointments, Cross train new front desk personnel, Other tasks as requested by management, Other tasks Site Specific. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Requirements
- Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.
- High school diploma or a GED
- Six months related experience and / or training
Responsibilities
- Greet Patients
- Verify patient demographics and insurances
- Update any changes in G4/ONCO EMR (patient’s account)
- Scan insurance card(s)
- Notify Billing Department of insurance changes/additions
- Collect and post copays/payments
- Generate receipt for copays/payments
- Maintain daily copay/payment collection process
- Notify appropriate department of patient arrival
- Balance daily receipts against Payment Review Report
- Schedule appointments
- Follow up appointment telephone requests
- Walk In pts
- New Patients go to New Patient Scheduler
- Reschedule cancelled appointments
- Cross train new front desk personnel
- Other tasks as requested by management
- Other tasks Site Specific
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
