Front Office Receptionist

San Francisco Day School•San Francisco, CA

7d•Onsite

About The Position

San Francisco Day School is looking for a warm, welcoming, calm, mature and professional individual for our Front Office Receptionist. This position plays a critical forward facing role focusing on front office operations and communications, student attendance, and serves as the bridge between administration, faculty, and families.

Requirements

Must be comfortable around children and have a warm, welcoming and professional presence
Undergraduate degree
Clear and tactful communication skills
Strong ability to multitask between small and large projects
Excellent organizational skills
Proficient in Google Suite and Microsoft Suite
Per CA statutes, all School employees should be able to pass a Federal and State background check, SB 848 references, provide a negative TB test and maintain professional behavior during the period of employment.

Nice To Haves

Attend evening and weekend events as required.

Responsibilities

Answer or redirect all general questions (in-person/phone/email) from multiple stakeholders the school community including: Managing [email protected] email responding to questions from families, and troubleshoot issues as they arise
Supporting NEW families with SchoolPass onboarding as needed
Admissions reception support
Collaborate on parent / teacher conferences and bridge meeting links, sign ups, and coordination
Ensure daily attendance is recorded in SchoolPass for all employees and students
Remind employees to take attendance by 9:00 am and contact parents for unexcused absences daily
Communicate Dismissals after the SchoolPass cutoff time
Keep teachers & Security informed of student daily comings and goings once families share updates through phone calls and Gchat
Update and maintain faculty and staff list of room phone numbers and offices in partnership with Director of Facilities and Director of Innovation, Technology, and Operations
Create and maintain an updated "Front Office" Norms and share with anyone who covers the front desk
Document phone calls made from students from the front office
Sort physical mail into mailboxes using Verkada system
Supporting the school photos process from start to completion with the PGA, including managing vendors when on campus, making sure students are well represented, creating a schedule in coordination with Divisional Leaders
Organize and manage materials for the start of school (ie: placards)
Cover and support the health office and other admin and staff as needed
Recognize employee life moments or milestones as the Sunshine Committee lead including managing the budget
Keep front office clean and professional
Program Support graduation preparation including robes, photographers, stolls, etc.
Participate in operational check in meetings as necessary
Provide flexible general administrative support to meet ongoing needs