Front office receptionist for Clinical Research
Salma Mazhar MD PA•Mesquite, TX
•Onsite
About The Position
This position is for a Front Office Receptionist in a Clinical Research setting. The role involves managing front office operations, interacting with patients, and performing administrative tasks. Key responsibilities include answering phones, greeting patients, managing appointments, maintaining the cleanliness and stock of the front office and exam rooms, and assisting with patient recruitment, screening, and education for clinical studies. The role also requires completing site-level trainings and understanding internal policies and procedures.
Requirements
- Experience in front office is a must
- Must be Bilingual
- 2 years of Front Desk experience
Responsibilities
- Answer phones
- Greet patients
- Remind patients of their appointment
- Reschedule the missed appointments
- Keep the front office area and bathrooms clean
- Stock all exam rooms
- Recruit and screen patients for assigned studies
- Provide education to patients to help with compliance and retention
- Complete all relevant site-level trainings in a timely manner
- Understand all internal policies and procedures approved by the Medical Director, Site Director, and any other departments
- Scanning and data entry
- Other office task as required by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
