Front Office Procedure Coordinator

The Spine & Pain Center•Tulsa, OK

5d•$20 - $0•Onsite

About The Position

The Spine and Pain Center is hiring a full-time Patient Check-Out & Procedure Coordinator in Tulsa, Oklahoma. This role manages patients’ next steps after visits and coordinates procedures from order through scheduling. The coordinator checks patients out, collects payments, schedules follow-up appointments, obtains prior authorizations, coordinates with surgery centers and hospitals, and ensures patients understand preparation instructions, costs, and what to expect. Accurate scheduling, payment, and authorization records are maintained in ModMed or another EHR. The schedule is Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 7:30 a.m. to noon. There are no nights or weekends. The position offers an hourly rate of $20.00 and a benefits package.

Requirements

At least 2 years of medical office experience, including front desk/check-out and prior authorizations or procedure scheduling.
Experience with payer portals such as Availity, NaviNet, UHC, Cigna, Aetna, and Medicare/Medicaid.
Working knowledge of CPT and ICD-10 coding.
Excellent customer service, organization, and attention to detail.
High school diploma or equivalent.

Nice To Haves

Pain management, orthopedics, or neurosurgery experience.
ModMed experience; other EHR experience is also considered.

Responsibilities

Check out patients and collect co-pays and outstanding balances.
Schedule follow-up and post-procedure appointments.
Submit and track prior authorizations with commercial and government payers.
Support appeals for denied authorizations.
Schedule interventional pain and surgical procedures across clinic, ambulatory surgery center, and hospital settings.
Confirm cases with surgery center staff and ensure orders, clearances, and paperwork are in place.
Explain pre-procedure instructions, costs, and expectations to patients.
Maintain accurate scheduling, payment, and authorization records in the EHR.