Front Office Patient Coordinator

IvyrehabBrown Mills, NJ
Onsite

About The Position

The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Requirements

  • Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
  • Great time management and ability to multi-task in a fast-paced environment
  • Self-motivated with a drive to exceed patient expectations
  • Adaptability and positive attitude with fluctuating workloads
  • Self-motivated with the eagerness to learn and grow
  • Dedication to exceptional patient outcomes and quality of care

Nice To Haves

  • 2+ years of administrative experience in a healthcare setting

Responsibilities

  • Patient registration
  • Patient scheduling
  • Administrative tasks
  • Maintaining accurate patient records
  • Appointment management
  • Providing excellent customer service to patients and families

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • Paid parental leave
  • Short-term disability
  • Long-term disability
  • Employee Assistance Program (EAP)
  • Discount program
  • Complimentary therapy services
  • 401(k) with company match
  • Up to 20 PTO days
  • 6 holidays
  • 2 CEU days
  • CEU reimbursement
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