Front Office - Patient Care Coordinator

Integrated Rehabilitation Services • Tolland, CT

2d

About The Position

Integrated Rehabilitation Services is seeking a Front Office - Patient Care Coordinator to join their team. This role is crucial in greeting patients, providing outstanding customer service, and managing patient care coordination from initial evaluation to discharge. The position involves handling administrative tasks such as answering phones, electronic scheduling, data entry, verifying patient information, maintaining medical records, and processing payments. The ideal candidate will be a team player with a focus on excellent customer service and possess strong organizational and time management skills.

Requirements

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service

Nice To Haves

• Previous experience working in a medical receptionist role is preferred but not required.

Responsibilities

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Benefits

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED