Front Office Night Manager
About The Position
The front office is the heart of every single one of our hotels. It’s the team who first greets guests when they step inside our hotel, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. We're currently seeking an impossibly charismatic Night Manager. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels.
Requirements
- Minimum of 3 years' experience working in a Night Management role
- Advanced knowledge of front office operations
- Strong leadership skills
- Proven track record in guest and team member engagement and financial performance
- Excellent communication skills, both verbal and written
Nice To Haves
- Experience preferably within an upper upscale or luxury hotel environment
Responsibilities
- Supervising the front office team
- Greeting guests
- Attending to guest requests
- Enhancing the guest experience
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
