Front Office Medical Receptionist - Central Valley Staffing

Fresno Regional Workforce Development Board • Fresno, CA

3d

About The Position

Central Valley Staffing is seeking a Front Office Medical Receptionist to join their team. This role involves greeting and checking in patients, managing phone systems, scheduling appointments, verifying insurance, collecting payments, and maintaining patient confidentiality. The ideal candidate will have experience in a medical front office setting, proficiency in EMR systems, and excellent customer service skills.

Requirements

• 2–5 years of front office medical receptionist experience
• Proficiency in EPIC and NextGen electronic medical record (EMR) systems
• Strong knowledge of insurance verification and eligibility processes
• Experience collecting co-pays and handling patient payments
• Excellent communication and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment

Nice To Haves

• Experience working in Family Practice, Internal Medicine, or Urgent Care preferred
• Bilingual
• Experience with prior authorizations and referrals

Responsibilities

• Greet and check in patients in a professional and friendly manner
• Answer and manage multi-line phone systems, directing calls appropriately
• Schedule, confirm, and reschedule patient appointments
• Verify patient insurance coverage and eligibility prior to appointments
• Obtain and process prior authorizations as needed
• Collect co-pays, deductibles, and outstanding balances
• Accurately enter and update patient information in the system
• Maintain patient confidentiality in accordance with HIPAA guidelines
• Coordinate with clinical staff to ensure smooth patient flow
• Handle general administrative duties including filing, scanning, and faxing

Benefits

• Healthcare Plan
• Life Insurance
• Retirement Plans
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed