Front Office Manager, Juniper Springs Resort

Mammoth Mountain • Mammoth Lakes, CA

6d • Onsite

About The Position

Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle. Responsible for financial, employee, and guest service goals of the department.

Requirements

• Minimum of 2 years’ Hospitality supervisory experience required
• Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
• Strong work ethic.
• Ability to effectively communicate to guests, employees, and management.
• Ability to perform under pressure and with deadlines.
• Ability to solve problems using common sense and hotel policy.

Nice To Haves

• Four-year college degree preferred.
• management experience in the hotel industry preferred
• Experience in a Mountain and/or Destination Resort hotel preferred
• Strong written and verbal skills required

Responsibilities

• Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle.
• Responsible for financial, employee, and guest service goals of the department.

Benefits

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree