Front Office Manager

OUTRIGGER Hospitality Group • Lihue, HI

8d

About The Position

The Front Office Manager will direct all phases of guest relations related to Front Office operations and host development in Front Desk and Communication Services Departments, ensuring quality guest service. When necessary, may directly supervise the activities of the Bell Desk and supports and implements policies and procedures set forth by management.

Requirements

• Embrace the cultures and communities where they live.
• Practice aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Responsibilities

• Direct all phases of guest relations related to Front Office operations and host development in Front Desk and Communication Services Departments, ensuring quality guest service.
• Directly supervise the activities of the Bell Desk when necessary.
• Support and implement policies and procedures set forth by management.

Benefits

• Health Insurance (Dental, Medical, Prescription, Vision)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates
• Opportunities for growth through training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed