HELP PEOPLE FEEL BETTER - Front Office Manager

Healthactions P A•Atmore, AL

22h•Onsite

About The Position

HealthActions seeks a dedicated, caring individual to help us take excellent care of our patients! At HealthActions Physical Therapy, our purpose is to help people feel better, move better, and live better. We believe in wholistic care, which includes patient scheduling and administrative handling. Everything, from start to finish, should be handled for the patient's best interest. Join our team to help provide top quality physical therapy services and ensure long term success in the health & wellbeing of our patients.

Requirements

High school diploma.
Must complete all in-service requirements and on the job training as directed by the parent company.
Completes all annual in-services, orientation, and re-orientation activities as specified.
In-service and skills orientation includes education for all age groups treated in the Physical Therapy Department.
Must have experience with computers.

Nice To Haves

Helpful, but not required.

Responsibilities

Attention to detail
Work in a small office with stress factors of telephone calls, noise generated by computers, printers, and talking.
Organize work load, input charges into computer, answering telephone lines, and greet all patients.
Work independently without constant supervision.
Answer the telephone in a courteous, helpful manner.
Screen incoming calls and take messages or refer appropriate calls when needed.
Schedule appointments for patients.
Insurance verification, patient collections.
Maintaining responsibility of general secretary support functions: coordinating meetings, scheduling patients, greeting patients, coordinating in-services and patient record keeping, pulling medical charts and copying as required.
Creating Weekly Patient Schedules that align with needed Plan of Care
Creating Patient Chart
Work Comp verification and communication
Patient Follow-up
Assuring that End-Script dates are accurate
Progress Notes are signed and posted
Communication page documentation
Patient collections, Collection balancing
Verification of patient appointment schedule
DECISION MAKING
ADAPTIVE SOCIAL SKILLS
ACCOUNTABILITY OF RESOURCES
RESPONSIBILITIES OF CONTACTS
RESPONSIBILITIES FOR CONFIDENTIALITY
PHYSICAL ENVIRONMENT