Front Office Lead

Cook Children's Health Care System • Fort Worth, TX

6d • Onsite

About The Position

The Front Office Lead serves as the primary coordinator and point of contact for daily front office operations within the clinic. This position supports the management team by overseeing the activities of front office medical receptionists related to patient registration, scheduling, billing, and phone coverage. The Front Office Lead ensures the delivery of compassionate, professional, and efficient service to patients and families while maintaining effective workflow and communication across the team.

Requirements

• High School Diploma or equivalent required.
• 2 years of medical office experience required
• Knowledge of medical billing, patient registration, and insurance verification processes.
• Proficient in electronic medical record (EMR) and practice management systems.

Responsibilities

• Overseeing the activities of front office medical receptionists related to patient registration, scheduling, billing, and phone coverage.
• Ensuring the delivery of compassionate, professional, and efficient service to patients and families.
• Maintaining effective workflow and communication across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED