Front Office Coordinator

TRYAbility Neurorecovery Center • Downers Grove, IL

9d • $25 - $26 • Onsite

About The Position

Join Our Trailblazing NeuroRecovery Team at TRYAbility! At TRYAbility, we are more than just a physical therapy clinic; we are a beacon of innovation and inspiration for individuals facing neurological challenges. We are currently seeking a Front Office Coordinator who is deeply committed to advancing the field of neurorehabilitation and transforming lives through administrative support and fostering an environment that provides an excellent patient experience from start to finish. This position is for 30 weekly hours.

Requirements

• High School Diploma or GED, required
• Prior experience working in a medical office, therapy clinic, required
• Strong interpersonal and communication skills
• Organized, detail-oriented, and adaptable to change

Nice To Haves

• Knowledge of scheduling, insurance verification, and payment collection processes, strongly preferred

Responsibilities

• Own the check-in/check-out process, including collecting copays verifying insurance
• Ensure accurate scheduling using our EMR, insurance verification, and authorizations before visits
• Maintain an organized front office area
• Support and execute administrative workflows in collaboration with Front Office Manager
• Collaborate with our clinicians and support team to ensure exceptional patient care
• Welcome patients with warmth and professionalism - whether in person or by phone
• Maintain a welcoming, patient-centered atmosphere
• Ensure all interactions reflect empathy, professionalism, and care
• Promptly escalate patient issues to Front Office Manager

Benefits

• medical
• dental
• vision
• PTO
• 401(k)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED