Part-Time Front Office Coordinator

Medi-Weightloss•Hedwig Village, TX

5d•Onsite

About The Position

Embark on a fulfilling journey with Medi-Weightloss in Houston Memorial – a dynamic workplace dedicated to preventive medicine. Join our talented team and play a pivotal role in delivering exceptional patient care, contributing to improved quality of life. Make a difference and be part of The One That Works! We are looking for a (initially) part-time, well-spoken energetic, customer service-oriented individual who is essentially a front desk sales associate. This person is the “face of the office” as they are the first person that someone who visits the clinic encounters, and therefore, needs to represent Medi in the most favorable manner.

Requirements

Motivational counseling/advising skills.
Strong multitasking and critical thinking abilities.
Excellent interpersonal and human relations skills.
Exceptional communication skills, both oral and written.
Ability to maintain confidentiality and work within a team and corporate structure.

Nice To Haves

Bilingual in English and Spanish preferred but not required

Responsibilities

Utilize a multi-line phone system to answer and route incoming calls efficiently.
Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
Verify insurance information and facilitate insurance-related processes.
Provide outstanding service by creating a friendly environment, greeting patients, and maintaining high customer service standards.
Process accounts receivable transactions accurately and securely.
Monitor inventory levels of clinical and office supplies.
Train additional staff on daily procedures when requested by the office manager and/or physician.
Participate in clinic marketing efforts to enhance profitability and success.