Front Office Coordinator

DMOS Orthopaedic Centers • Norwalk, IA

5d • Onsite

About The Position

As a Front Office Coordinator at our Norwalk Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as assist with scheduling follow up appointments and answering phones. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have prior experience in a medical front office position and a passion for patient well-being. This is a full-time opportunity with the hours Monday - Thursday (10a - 6pm), Friday 10am-5pm and a Saturday (8am - 12pm) rotation. Here is What You Can Expect: Providing and obtaining necessary paperwork from patients for their orthopaedic appointment. Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living. Sitting at a desk for extended periods of time that may seem unnatural. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

Requirements

• Prior experience in a medical front office position
• Professionalism when interacting with patients and clinical staff members
• Ability to handle multiple tasks at one time while staying organized
• Practices the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers
• Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team

Nice To Haves

• Passion for patient well-being

Responsibilities

• Assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments
• Assist with scheduling follow up appointments
• Answering phones
• Providing and obtaining necessary paperwork from patients for their orthopaedic appointment
• Communicating with patients
• Creating a welcoming environment
• Maintaining efficient communication with patients and providers

Benefits

• 401(k) with employer match
• Annual company profit sharing contribution
• Health insurance
• Dental insurance
• Vision insurance
• 6 paid holidays
• Generous PTO accrual program (up to 22 days per year for full-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed