Front Office Coordinator

Advanced Urology Center•Oakwood, GA

18h

About The Position

The Front Office Coordinator is responsible for creating an exceptional patient experience while providing competent and compassionate care to every patient. The Front Office Coordinator role is fluid and versatile with progressively increasing responsibilities including helping direct efficiencies and maintaining high standards for EMR documentation. The Front Office Coordinator is responsible for creating an exceptional patient experience while providing competent and compassionate care to every patient. The Front Office Coordinator role is fluid and versatile with progressively increasing responsibilities including helping direct efficiencies and maintaining high standards for EMR documentation.

Requirements

High School Diploma or GED or equivalent work experience
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Drive Results: Consistently achieving result, even under tough circumstances.
Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Situational Adaptability: Adapting demeanor and approach in real time to match the shifting demands of different situations.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Patient Focus: Building strong patient relationships and delivering patient centric solutions.
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Cultivates Innovation: Creating new and better ways for the organization to be successful.
Being Resilient: Rebounding from setback and adversity when facing difficult situations.
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development challenges.
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Professional Communication: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone.

Nice To Haves

High School Diploma
At least 2 years of experience in clinical front office experience
Experience in a high volume clinical setting
Knowledge of eClinical Works (eCW) and Radix
Knowledge of urology or urogynecology experience
Current CMA certification

Responsibilities

Creating an exceptional patient experience.
Providing competent and compassionate care to every patient.
Helping direct efficiencies.
Maintaining high standards for EMR documentation.
Communicating with respect, kindness, and politeness to a diverse group of people.
Acquiring, analyzing, and providing accurate clinical information to the medical team in a timely manner.
Maintaining accurate patient charting in a fast-paced and high-volume work environment.
Admitting and taking responsibility for actions.
Reflecting on performance and proactively requesting constructive feedback.
Learning and adopting new responsibilities and organizational change.
Effectively navigating patient charting and medical history for the medical team.